Testimonials about Williams Family RV
Exceptional ServiceWe are very pleased with the service we received. James was exceptional! We discussed warranty work and recommended maintenance - James took the time to review everything, answered all of our questions, educated us on maintenance and how we could do the maintenance ourselves. Scheduling the appointment was timely, work was completed before we expected, price was reasonable and below what we expected. We chose to have them do the required maintenance and they were very thorough. We could not have asked for a better experience. I need to mention that we did not purchase our RV from them but that did not matter. Thank you, Thank you. You have our business! - Susan from Milton, FL
Very helpful sales repVery helpful sales rep. CJ - Tom
Everybody did a great jobEverybody did a great job helping me with my new RV - Delayne
Very prompt in service.Very prompt in service. I was unable to move due to a hydraulic hose being damaged. Did a temporary repair in order to move slides and jacks. Price for service reasonable and let me get home. - Gary
Wow, so impressed!Wow, so impressed! Extremely nice staff, reasonable prices and fast service. We had a road emergency that required a quick repair and they got us in and out in 2 hours while we waited. Thank you! - C
OUTSTANDINGIt is summer in the South and I got hot. I decided to install a second air conditioner.
I would like to express my appreciation to your staff, Kaylen, Robert and Josh. They all did an OUTSTANDING job and exemplify the level of service that, unfortunately, is rare in much of the RV industry. Beginning with Kaylen who diligently worked to find the parts and schedule the work; to Robert who did the installation; and Josh who provided technical advice so that we ordered the correct parts and expertly supervised the installation - they all worked as team to make us very happy campers. I was able to drop my RV off at 10am and picked it up at 4pm the same day. We drove over to Gulf State park and set up and the new air conditioner cooled the RV down in short order.
I will be highly recommending you all to everyone who will listen. I drove from Covington, Louisiana (186 miles), passing up a number of other RV Dealers, to have RV's Unlimited do this work. I will gladly come that distance again for future work. Please express my appreciation to your team for a job well done. - John
Great service and staffGreat service and staff - Wesley
Very friendly sincereVery friendly sincere - Anne
very helpfulThe service lady was very helpful. Couldn't resolve the issue at the time, but give us another option which worked for us. - Junie
GREAT people to deal withWe bought our RV from there and take it back for service. GREAT people to deal with PLUS they do a great job for a reasonable price. It's worth the drive! - Pamela
RVs Unlimited has taken care of everythingWe purchased a used RV last year, from a company in Texas. It had a few minor issues, but RVs Unlimited has taken care of everything, and come in under the estimate. Their Service department is top notch and the Ladies in the office are both professional and entertaining. Wish I could give more than 5 stars - Naomi
Exceed ExpectationsAs always, Jeremy and his staff exceed expectations, and my visit today was no exception! - Tim
pleased with their attitudeHad to have patio awning replaced due to Harvey when shipped it to rv unlimited damaged it couldn't tell till they put it On the rv which they replaced right away as soon as it came in both times they worked quickly and apologized for the inconvenience not their fault only complaint was having to wait but they asked if I wanted to take home with the one damaged still on it I could so really wasn't out anything insurance paid all but deductible anyway had not given them any money was pleased with their attitude - Gypsie
showed us that they careMy wife and son and I had been looking for a camper and we had went different places the staff made us feel very comfortable and showed us that they care about there customers prices were in our range for what we wanted and the quality was also thanks Rv unlimited - Wendell
Very Knowledgeable and HelpfulThe people here at this dealership seem to really care about customer service. I like that they don't try to put a high pressure sale on people. Their service dept is also very knowledgeable and helpful. Definitely worth the drive. - William
Very Honest PeopleI've done business with the owners of RVS Unlimited for years. They are very honest people. They have always treated me right and their products are the best quality. - Barbara
couldn't have been more accommodating & customer orientedThe staff at RVs Unlimited couldn't have been more accommodating & customer oriented. From the purchase of our fifth wheel to the final walk through our experience was great. We are especially impressed with Josh, the service department manager. He is very knowledgeable and accessible after the purchase-which we understand is not always the case with other dealerships. We would not hesitate to purchase from this dealership again. - Judi
Great people to deal withGreat people to deal with. I drove from Tampa to purchase my new Vilano from them and it was well worth the drive. Felt like I was doing business with an old friend. - Terry
Amazing service and supportAmazing service and support. The owners are local business men who pay great attention to the details and making sure their customers are happy. I couldn't have planned a better experience. Thank you!! - Deleah
Very KnowledgeableTalked with Marty Johnston there today. Small world, we're from Cullman and he used to live there. Very knowledgeable about the Van Leigh fifth wheels.. - Sharon
Everyone at this RV sales lot is awesome!From the front office, salesman, office ladies and guys in the shop, everyone at this RV sales lot is awesome. They all care about you and helping you find the RV that's right for you. Their customer service is beyond amazing. Everyone that works their goes out of their way to make you happy and to feel like your part of the family. Our salesman Marty was friendly, personable and extremely helpful. If he didn't know the answer to your question he went and found someone who did. He made you feel as if yall were old friends and had know each other forever.
The owner Jeremy, goes out of his way to make sure that you are happy with your RV and they take the time to check your new RV and make sure everything is working and like it's supposed to be. He makes sure that you are being taken care of. The office ladies are all very friendly and make you feel welcome. Josh and his team in the shop went above and beyond to install our Custom air ride hitch. It took them all day but they got it done and while we were waiting the rest of the staff took care of us even going as far as letting us drive one of their cars to go get some lunch. This was by far the friendliest, most helpful, honest RV dealer we have ever dealt with. We will be sure and suggest to anyone looking for a new or used RV to go here.
I would like to add that the staff went over and above once again. About a week after we bought the RV, the dryer quit working. We called Erica in the service department and she got us a new one and 2 shop techs drove an hour to where we were and installed it for us so we wouldn't have to bring the RV back to them to get it done. It shows how much customer satisfaction means to that company. Thank you once again to the staff. - Cathi
Amazing Service!Amazing service! What a nice group of people. They beat every other RV dealer I considered on price. At no point did I feel like I was being taken for a ride. 2 years from now when I trade it will be here. Thank you for being open and honest with an old lady. - Barbara
Amazing Customer ServiceMy husband and I purchased a 2017 Volante from Jeremy and his crew; we had nothing but amazing customer service, open lines of communication and more importantly the professional yet the most personable experience. We would and we do recommend RVs Unlimited for your RV needs whether it's to buy, sell or service your unit. We have nothing but pleasant things to say about not only the OWNER but his staff. Christians. Good people. Wonderful business and such a pleasure. - Miranda
Great peopleGreat people with good intentions! This has to be hands down the best place to purchase an RV or likewise from. Exceptional service with great people, unbeatable prices, love and care for follow up maintenance, plus an easy access propane fill station! - Alex
Great ExperienceGreat experience unlike some of the other dealers I have been to. I never felt like I was being "sold" anything. I didn't have to give them my credit history before being able to look. All the RV's were unlocked so I could look without a pushy salesperson. Truly a great experience. Felt like part of their family the whole time. Highly recommend RV's Unlimited. - Kathy
Honest and Truly Caringthese guys are the real deal! most honest and truly caring people I've ever encountered. Not out to just make money off of you. This was the best experience I've ever had hands down! I am going to send everyone I know there!! Do not be fooled by these famous larger dealers. Thank you RV's unlimited!! God Bless! - Jamie
"Go talk to these guys before you buy!""Every single person was great! I had a great 1st time buying experience - thank you so much!" - Delayne from kennewick, WA
Honest dealerIf you are looking for a truly honest dealer, whether buying or selling an RV you owe it to yourself to visit RVs Unlimited in Robertsdale, Al. They are wonderful to work with, honest and caring. All rv's are gone over with a fine tooth comb so he is not selling you something that is not in working order. Jeremy is a wonderful and honest young man, and I thank God I trusted him with my 2 year old Tiffin Phaeton after my husband passed away. - Phyllis from Green Cove Springs, FL